[Resolved] Nsdl E-Governance Infrastructure — PAN Card Not Delivered By Trackon Couriers | |
Hi, Acknowledgment Number: [protected] I have not received PAN card hard copy yet. According to NSDL website, it was dispatched on 22 Oct 2021. When I checked the tracking link on Trackon Couriers website, it first showed me that the consignment had reached the nearest hub, and it was stuck on that status for over a week. A few days later, the tracking link suddenly showed "RTO Due to Address Not Found", but I didn't even receive any call or contact from the courier service at all. I have received multiple government documents on this address before, so it was surprising to me when this happened. Reaching out to Trackon customer support was difficult as their helpline is not well maintained. When I finally managed to connect with them, they filed a complaint and told me to wait but, in the end, it didn't resolve my problem at all. Please help me and let me know when I will receive the PAN card. Was this information helpful? | |
Dec 27, 2021 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Nov 24, 2021 NSDL e-Governance Infrastructure Customer Care's response This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
Verified Support Nov 25, 2021 NSDL e-Governance Infrastructure Customer Care's response We request you to refer our response sent from the email ID [protected]@nsdl.co.in for your reference.
| |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
70%
Complaints
5291
Pending
106
Resolved
3576
+91 22 2499 4200 [Vidya Lakshmi]
+91 22 4090 4242 [Head Office]
+91 11 2370 5418 [New Delhi]
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
Acknowledgment number is [protected]
I have applied for Pan Card on 29th may and I have received the pan number and Pdf copy of pan via email but still have not received the hard copy of pan card nor the courier details on email.
Requesting you to please arrange the pan card with courier details to me, as I am urgently required for the hard copy.