NTL Call Taxi — Misbehaviour of Driver

Address:	Chennai, Tamil Nadu, 600099
Website:	www.ntl.com

M/s. Ntl taxi, 6th may 2016
Chennai.

Dear sirs,

Sub: criminal behavior of driver of card no. Tn 76 t 1633 swift white colour

On 3rd may night i booked a car for pickup from my home for airport drop on 4th morning 0845 hours to catch a flight @ 1115 hrs. The driver (Mr. Mari – cell no.[protected] /[protected] did not call me till 830 am and therefore i called him when he asked for address. He said that he does not have address and he knows only kolathur. First of all his way of talking was very rude and rough. I told him to obtain address from your office and then come to my home when he got annoyed and abruptly disconnected the phone. Then after some time he called me and made some one else to talk to me who was talking politely and i guided him to my home. The driver again called me and said that he is in 9th street poompuhar nagar and he does not know how to come to 10th street. He reported home at 9am and he started scolding me for not giving him my address. With this bad behavior i informed you over phone in front of him to cancel the taxi because i felt that it was unsafe to travel with this driver. Having cancelled the taxi the driver got upset, irritated started quarrelling with me. He abused me with filthy languages when i told him to vacate the place as he parked car in front of my house blocking the gate. My wife came out to compromise he was abusing her also when i really got upset and asked him to vacate the place. He manhandled me and i got heart on my right hand knee, my son who came to block the driver also got some nail marks. The driver was seems very unhappy & jealous seeing 2 car at my home & he then entered into the car porch and scratched my bmw car. As it was late my son (Who is not well) said that he will drop me to airport in my car itself, but the driver was not prepared to take the car off from the gate. When the quarrel become strong, the neighbors involved and forced him to remove the car from the gate when he took the car back wards towards dead end of the street.In this process my montblank pen costing rs.32, 000/= got damaged and repair cost is estimated to rs.12, 000/= rather than leaving the place, he was waiting for me to come out after changing my dress, as my dress was dirty & torn while the driver assaulted me. When i started my own car, he started chasing me and dashed my car (Honda brio) and overtook my car and blocked and came to attack me. I turned card when again he chased me, he was continuously calling some one and speaking to his friends to come to the spot. I some how droved the car escaping from him and when reached rajamangalam police station, he again over took and blocked my card parking his car across the road. As i was driving my son took the video of the chasing in my cell phone. Seeing this, the police patrol vehicle took him to the rajamangalam p/s and after checking details the si asked me to proceed to airport detaining him there temporarily, as i was afraid that he will again chase me, call his friends and attack me and block me from going to airport and i was really worried with my business trip and business meetings. My entire day was spoiled due to this. As the limit is with kolathur police station, the si in rajamangalam police station told me to lodge complaint at kolathur police station after my return. I am afraid that he will attack family, my house & me in future as well and i need protection. I want ntl to take action on this driver and compensate me else please confirm that i can file fir on your company and this driver when the situation is going to be serious. Please respond appropriately & immediately.


K. M. Devadas – [protected]


M/s. Ntl call taxi,
11/2, muthayal reddy street,
Alandur,
Chennai – 600 016