O General — About car loan

Address:	New Delhi, Delhi, 110001
Website:	indian costumer care

Hi i am manish thapliyal and i have taken a car loan from your bank in my mother name manju thapliyal . i am in a situation where nobody taking interest in my problem from your end and unnecessary charging penalties for no cause because of not filing ECS form . Your bank didn't tell us before they approved loan about ECS form and didn't inform us after they approved . I have spoken to some concerned person of your bank but they have different opinions . some days before I had visited to your kasturba gandhi marg near by CP branch with ECS form verified by my bank they told me that form will not work and some of your concerned person of your bank saying we need your verified ECS from your bank. I am totally confused and harassed by your service even your employees don't know your rule and procedure of your bank . Can't tolerate your bank service if you have some respect for your customer please help me out from this situation I cannot pay anymore penalties and suffers from harassment . My phone no is [protected] & [protected] ( Loan A/C no is[protected]