O General — Ac asgg18cgta

I bought AC ASGG18CGTA Model AC exactly 14 months back and it has warranty 12 months on everything.But urfortunately, the motor has been stopped to work imeediately after the warraty period completed.

I had spended 61 K for this AC because of the goodwill it has. But it had stopped to working after warranty period. I had contacted the customer care for the service.The technician visited and told that, the motor is not working and it has to be replaces which cost is about 7000 rupees and service charges extra.

My cousin's have been using other brands AC since from 6 years and bought for low cost compared to O General.Till now they didnt face any issues with AC.

Everyone knows that O General is good brand and costlier compared with other brand.My woory is that after spending 60 K and used only 1 year again i have to spend around 8K which really useless.

Another thing is I had raised complaint 1 week back but till now there is no response from O General which is very bad.