O General Air Conditioner — not rectified my o general split ac problem

Address:

Krishna, Andhra Pradesh, 521134

I purchased O general AC on 15.05.2017 in Vijayawada, but my AC is problem with Low Cooling from December 2017. i complained three times through customer care of ogeneral. My complaint numbers are anu[protected] dated 30.12.2017 and vij[protected] dated 28.04.2018 and vij[protected] dated 11.05.2018.But not at idetified the problem ti date i.e 21.05.2018.