O General Air Conditioner Complaints & Reviews
Purchased the product on 29.12.2021. No service person visited for service despite requesting to attend the service call after 5 pm. They repeatedly called and disturbed during my working hours and automatically cancelled the call. I am thinking of approaching the consumer forum with the bills...
Helpful
Be the first one to find this review helpful
Found this helpful?
Poor O general team Service. There Is A unwanted Noise In The Ac And I Made Lots Of Complaint About That. It's The New Ac After Installation It Cause Issue From Very First Day. Its his team Who Said That There is No Noise I already Share The Video regarding That but Did Not Get Any Solution Kindly resolve The Issue Or Replace The AC ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | 1304, juhi serenity, sector-8, Ghansoli, Navi Mumbai 400701 |
We have purchase 3 AC. but till date no one has came for servicing....
Helpful
Be the first one to find this review helpful
Found this helpful?
It's been a year that i bought split AC 1.5 ton from Bercos. but experience has been horrible. in the sencod season of its operations, we can find ice on the coil at the setting of 22 degree celsius. Water drips from the indoor unit. on complaining to O general they say that since installation was not done by O general hence warranty is void. While I paid rupees 3500/- (against normal installation chantages of 1500/-), New bercos (dealer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | Miryalaguda Near vemulapally mandal , Hyderabad to miryalaguda road side, lift side |
Hi, pls contact further info for this number:- ([protected]).
I purchased AC on May 16th and they did install on the same day. After using for two days we had mother board issue with that.Because of this, we want to return it immediately.After consulting the person who installed this, he advised to keep email for reference. We are not interested in your product and please take it as soon as possible.
We purchased this Ac from,...
I purchased AC on May 16th and they did install on the same day. After using for two days we had mother board issue with that.Because of this, we want to return it immediately.After consulting the person who installed this, he advised to keep email for reference. We are not interested in your product and please take it as soon as possible.
We purchased this Ac from,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | Jewal Bazar Rewari, Rewari, Haryana, 123401 |
Dear sir/madam,
I regret to say that i have lost faith in your company, although i am a long term user of ogeneral appliances however this particular time your customer support have shown me that indeed a customer can be fooled even by a company like yours.
My a/c purchased on 01/04/2019 faced a problem relating to pcb a month back. This was attended by your executive and i was told by him that it will be resolved within a...
I regret to say that i have lost faith in your company, although i am a long term user of ogeneral appliances however this particular time your customer support have shown me that indeed a customer can be fooled even by a company like yours.
My a/c purchased on 01/04/2019 faced a problem relating to pcb a month back. This was attended by your executive and i was told by him that it will be resolved within a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | 122107 |
I have a Ogeneral Split AC under warranty and the compressor is not working and my AC does not cool so I have been trying to connect with customer service via emails and calls and everything I get a response that 24 - 48 hours technical will visit but its been 3 weeks no one has turned up and I guess they never will since the product is under warranty and they will not make any money out of it. Its going worse I am looking for a lawyer who...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 |
This is to inform you that i have very unhappy with the service provided by ogeneral
I have purchased an air conditioner on feb 2018, since then i have been struggling to get the operational issues sorted. I have tried reaching out to both croma & ogeneral representatives however the issue still persists.
Further we have been interacting with mr sachin diwedi from ogeneral from last 3 months and like to express my sincere dissatisfaction...
I have purchased an air conditioner on feb 2018, since then i have been struggling to get the operational issues sorted. I have tried reaching out to both croma & ogeneral representatives however the issue still persists.
Further we have been interacting with mr sachin diwedi from ogeneral from last 3 months and like to express my sincere dissatisfaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | Patna, Bihar, 8000014 |
Website: | www.generalindia.com |
I complaint on 30th june 2018 someone picked and said you will get service in 48 hrs but no response till today i got. My complaint id dih[protected].
Yesterday and today we are calling on following numbers
[protected]
[protected]
[protected]
Someone misbehaved and said all technicians are on off today
Ridiculous behavior and service with no response.
Kindly provide us proper...
Yesterday and today we are calling on following numbers
[protected]
[protected]
[protected]
Someone misbehaved and said all technicians are on off today
Ridiculous behavior and service with no response.
Kindly provide us proper...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | Moga, Punjab, 142001 |
I purchased o general 1.5 ton split ac in oct month of 2017 because i think it is a reputed company, now i feel i were wrong, company may be big but a. C. Is much below the mark. That time i have no issues with this ac but in this season i started the ac after service of this it makes smell which is non tolerable after that service man again did the service and he also said smell is coming from the ac but i don't know which smell is this......
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | Krishna, Andhra Pradesh, 521134 |
I purchased O general AC on 15.05.2017 in Vijayawada, but my AC is problem with Low Cooling from December 2017. i complained three times through customer care of ogeneral. My complaint numbers are anu[protected] dated 30.12.2017 and vij[protected] dated 28.04.2018 and vij[protected] dated 11.05.2018.But not at idetified the problem ti date i.e 21.05.2018....
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | New Delhi, Delhi, 110017 |
I bought a o general ac on 9th april 2017, it was leak. I complaint about this in same april month to service center after so many requests an executive came and resolved the problem. Now in month of august i requested the first service of my ac. Request no. Was del[protected] allotted to mr. Jai singh. Mr. Jai singh didn’t came to my home for service of ac and closed the request. This kind of service provided by o general executives. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | 629852 |
I had bought a 1.5 tonnes O General Inverter Split AC.
For installation in my village in kanyakumari district in Tamil Nadu two technicians arrive at 1730 hours at the time everyone retires from work though they were called at 1000 hours in morning.
They complete the job at 2000 hours and demand payment for 4 meters 3 core wire at Rs. 90 per metre saying for installation company supplies only 3 Metre wire. I asked him how...
For installation in my village in kanyakumari district in Tamil Nadu two technicians arrive at 1730 hours at the time everyone retires from work though they were called at 1000 hours in morning.
They complete the job at 2000 hours and demand payment for 4 meters 3 core wire at Rs. 90 per metre saying for installation company supplies only 3 Metre wire. I asked him how...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | 500027 |
This is to bring to your noticed that eti o general compressor are getting failure every year. Iam from hotel vaishnaoi a 3 star hotel at kachiguda, hyderabad since 3 years eti genereal compressor are getting failed and every year 5 to 8 compressor are getting failure without any proper reason and the company representative are least bother to rectify the problem and they only suggesting us to replaced the new compressor and it costing a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | Ahmedabad, Gujarat, 380007 |
Dear sir
I have bought o general air conditioner model no. Og 1.5 tn sac model: asga18ftta (Id-t026151 0d-t027698 from m/s. Moonair sales & service pvt. Ltd., from ahmedabad with bill no. 000090 dated 21.05.2015. Since august, 2015 i have getting problem of cooling from this ac and i have complaint it to dealer. Many time dealer and company has sent their engineer and technical person to my place and they couldn't giving proper...
I have bought o general air conditioner model no. Og 1.5 tn sac model: asga18ftta (Id-t026151 0d-t027698 from m/s. Moonair sales & service pvt. Ltd., from ahmedabad with bill no. 000090 dated 21.05.2015. Since august, 2015 i have getting problem of cooling from this ac and i have complaint it to dealer. Many time dealer and company has sent their engineer and technical person to my place and they couldn't giving proper...
Helpful
Be the first one to find this review helpful
Found this helpful?
Address: | Gautam Buddh Nagar, Uttar Pradesh |
I have purchase the following O General air conditioner of your company: This is my suffering with O General air conditioner
Date of Purchase: 21.03.2014
Serial Number :3359
Capacity : 1.5 Ton
Model :AXGT18AATH
Buy it from from Sunil Refrigeration works (darya ganj) receipt serial no. 7721 It was working really awesome, up-to usual mark of O-General air conditioner and that makes me fully satisfied for the extra money (as
compare...
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
terrible service
Address: | Bangalore, Karnataka |
Subject - Commercial Airconditioner for a restaurant.
In April 2012 - we bought a set of 3 O general airconditioners from M/s Jumbo Electronics - Whitefield, Bangalore. One airconditioner was not working from the beginning. On complaining to Jumbo Electronics - we received no service. On complaining to O General - after 4 weeks they sent a technician who has still not fixed the problem. My sincere suggestion - please do not deal...
In April 2012 - we bought a set of 3 O general airconditioners from M/s Jumbo Electronics - Whitefield, Bangalore. One airconditioner was not working from the beginning. On complaining to Jumbo Electronics - we received no service. On complaining to O General - after 4 weeks they sent a technician who has still not fixed the problem. My sincere suggestion - please do not deal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
after sales service
Address: | West Delhi, Delhi |
not responding towards the contineous calls made by us for my o genral window air conditioner service ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Not working Properly
Address: | Patiala, Punjab |
I have purchased O General 1.5 T A C Model 18 GPK-AXG from National Agencies, Patiala in April 08. Because i think it is a reputed company, now i feel i was wrong, company may be big but A.C. is much below the mark. Unchi Dukaan Fika Pakwan is really suit to O general. My complaint is when we start the A.C. after some time it trips we are facing a lot of problem in this hot summer . Website is also vey poor (as A.C.) not consumer friendly,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Defective Product
I had bought 3 split air conditioners from O Generals official Dealer in Mumbai - Grand Prix Air Conditioners.
However, since the beginning, there was a problem in one of the machines. On making several complaints, Grand Prix refused to acknowledge and solve the problems. After threatening them with legal action, they accepted the problem and replaced the compressor..
However, now there is a problem of loud...
However, since the beginning, there was a problem in one of the machines. On making several complaints, Grand Prix refused to acknowledge and solve the problems. After threatening them with legal action, they accepted the problem and replaced the compressor..
However, now there is a problem of loud...
Helpful
Be the first one to find this review helpful
Found this helpful?
O General Air Conditioner Recent Comments
- Non Response of My complaints
I have purchase the following O General air...2 - worst service
I complaint on 30th june 2018 someone picked...1 - smell problem in ac
I purchased o general 1.5 ton split ac in...3 - Installation deficiency of service
I had bought a 1.5 tonnes O General Inverter...1 - Compressor fault
This is to bring to your noticed that eti...1