[Resolved]  O General — split ac 1.5 T stopped cooling.

Address:

Ludhiana, Punjab

10th june 2014, i purchased my favorite o general split ac with inverter technology.installation done on 12th june 2014 at 4 pm. on 18th june ac reduced cooling. on 19th june it completely stopped cooling. Now other face of service provider experienced. i called on toll free where one executive picked my call and asked me to register my phone number and told me to call back with some information. After that i tried full day but every time computer recorded voice told that all the executive are busy kindly try afterwards. i tired but in van i tried with another phone number in first ring executive picked my phone, i told him kindly unblock my phone. he was very nice. he unblocked my phone. i checked with my previous phone number it worked properly. so i get experience that helpline executive can also make you fool. Because Indian costumer is really a fool. After complaining i received SMS that your complaint will resolve within 24 to 48 hrs. But interesting no body did anything and again i received SMS that your complaint has been resolved successfully.they did this because i am fool.hahahahhah...hohohoho..yes i am fool.today is 22th june 2014. 5 day passed nothing happened. Yes they installed your ac within one day after purchase of new ac.YOU PURCHASE NEW AC BUT DON'T ASK ABOUT SERVICE.