Ola Cab — Cheating by OLA

Address:

Mumbai City, Maharashtra, 600054

I booked OLA CABS from Avadi to Chennai Egmore and loaded my OLA MONEY app for Rs. 799/-.. After booking OLA Cab, I got CRN Number along with driver and vehicle details to my mobile. Immediately, I got a call from OLA driver and asked for CRN Number. As I was using OLA Money for the first time, I was not aware that CRN should not be shared without boarding the car. He told that he can come only after getting CRN Number. Since he didnot come for so much time, I took another OLA cab and completed my trip. Rs. 425/- was charged for the trip. While traveling, I got the notification that the trip (which was booked first and CRN obtained by driver) has started and after that Rs. 374/- wad deducted from my OLA money app since only 374/- was left in my OLA Money App. Luckily, Rs. 425/- was already deducted from my account or else he would have cheated the entire Rs. 799/-.

The details of the OLA driver who cheated Rs. 374/- by taking the CRN Number are as under:-
Name of the driver : Balamurali A
CRN No.[protected]

Kindly take action against the driver and arrange for refund of my Rs. 374/- cheated by OLA CABS

With Regards
D.Valanarasu