Ola Cabs / Ani Technologies — Drivers cancels last minute

Address:

Bangalore, Karnataka, 560078

I had to catch a train at 6am. Booked a cab for 5am through app, the night before. Got driver details 15mins before at 4:45am. Driver calls and asks for directions. He asks where we are going. I said railway station. After few minutes, i get a message, that I cancelled the cab. So i try again, i get another driver and the same thing happens again, once i say the destination. Now i am already late and really need a cab urgently. So i try again, this time I make sure that i put my destination while requesting. One driver accepts, but the cab is not moving at all. I call the cab driver and he just disconnects my call.

Finally i had to take an auto from a stand and barely managed to reach on time.

Ola is so unreliable and the drivers don't care about your situation and let you down last minute. Why are they allowing the drivers to cancel at will.