Ola Cabs / Ani Technologies — reg wrong route and stopped midway

Address:560096

My wife along with my mother booked a cab on 16/08/2017 around 10am to go to hospital. Crn no is[protected]. The driver stopped midway and said the cab will not go to the location fixed. He abandoned the customer midway and fled the spot. Lots of inconvenience experienced due to this conduct of the driver. I want refund of the money charged and request to remove such drivers so that no harassment is caused to any of the customers in future.
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On August 10, for 20km from Swagat grand @pillar#92, PVR Express way to Chitra Layout, lb Nagar in Hyd, I was to pay 280/- as per initial booking but charged 514/- for 33.7km. As I have ola money of 231/-, got message on mobile to pay 49/- in cash, it stopped in the last 500 mtrs, got bill of 514/-.on alighting. Is this not fraud?
KP Reddy, Hyd

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    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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