Ola Cabs — CCA is pathetic in ola

Address:

Bangalore, Karnataka

On 27Th June, I have booked a ola cab .But by mistake some one have taken my booked cab.That time i have taken other ola cab. amount was deducted from my ola money for the first cab 217.00, and for the second cab which we have used to travel, i paid by using CASH . When i spoke to customer care executive they told that amount will be credited into ola money within 48 hr. After not getting the money in 3 days we spoke to another customer executive he told that he spoke with his supervisor and the amout will be credited within 24 hrs. but after waiting 2 day nothing happen so next time i called and CCE told that there is no any complain regarding this.Then they have given a below mentioned complain no. and they again told that amount will be credited in 48 hr. after 4 days the issue is still same. Today i spoke other CCE "RAJ" he told that he is dropping the mail to me and i have to reply to that mail but i didn't get any mail so told him to transfer the call to supervisor but he disconnected the call. Again when we made the call, luckily RAJ has received the call, we told him to transfer the call to supervisor, he disconnected. The staffs are good for noting, they don't have manner to talk with customer. I have spend more than Rs 100/- in calling customer care . Ref No: CRN94809977 Driver Name : Amaresha Contact: [protected], Tata Indika: KA53B-8343 Date : 27th June 8.30 AM Complain No: 3126500