Ola Cabs — Extra charge without drive

Address:

600119

Order id:osn[protected].
I booked a ola share and wait for the cab, from btm to railway station. After 15 mins cab driver not called me so i call driver ( naveen d), he told i will not go, directly refused and told cancel it i will not take your cab.
That time too late so i cancel and book another cab.
My questions is:
Why i am going to pay the extra money for cancelation, if your driver tell that i will not go.

Please solve this problem.