Ola Cabs — refund of money

Address:

Hyderabad, Andhra Pradesh

respected sir/madam greeting of the day i have a book a cab on 21/03/15 from ola cabs through ola app and i have apply free ride voucher no.FR05PH0C92XP0 for booking cab.the cab driver (kishan [protected]) called me ask the location to pickup when i was explain the address. he said that i didn't know the location please cancel the cab and rebook the cab any near to your area cab will pickup you.so, i call customer care for help said all the story to her. i did't tell her to cancel or book or any thing i just the driver is saying this what should i do.so she said can i put on hold for a while so i said yes and she book the cab and tell that your cab is book.she only done every thing and blaming me.she cancel the cab (kishan [protected]) (CRN[protected] and book another cab (mohd [protected]) (CRN[protected] but she didn't apply the free ride coupon code and i had pay the amount of Rs.176 from mallepally to talab katta 7.86 kms ride.when i had call her and said the driver asking for which is free ride for me she said you pay him we will credit in OLA in your account.they take three days and said that you have to tell that you have free ride coupon.and didn't refund my money.why should i tell her that i didn't tell her to cancel or rebook i just ask the help that to she dint do.she have all the data regarding booking in her system.that's her mistake before booking she should see all the details.why she doing blindly work.In both ways i have lost the free ride and my money, i don't get any benefit there is one option with me the free voucher should they give or refund my money. so i request to your please refund my money as soon as possible thanking you regards email:[protected]@yahoo.com