[Resolved] Ola Money — Amount debited but service of recharge not provided on ola money

Komal87

from Bengaluru, Karnataka

Address:

520004

I recharged with 21 rs on my aircel number [protected] of andhrapradesh, india on 24 dec, thursday.my money got deducted from wallet but recharge not done on my number and the amount still remains deducted. so either do the recharge or refund the money.please resolve asap with recharge of amount or credit it back in my ola money wallet else I will have to take some action

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Aug 9, 2021

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

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Ola Money Customer Care

from Bengaluru, Karnataka

Verified Support

Ola,

We regret the inconvenience caused.

Please note that we have processed the refund for your previous unsuccessful transaction to your Ola Money Wallet. Request you to check your Ola Money Wallet balance for the same.

Kindly write to us for any further queries.

Assuring you our best services, we look forward for more opportunities to be of service to you.

Regards,

Team Ola Money