Ola Money — Ola Money deducted in spite of cash payment

Address:560103
Website:www.olacabs.com

I have taken a ride in Ola cab on October 7th from Panathur Bangalore to Bangalore Airport, which costs around 1100 INR. I had 2000 INR in my Ola money account. The driver asked me to pay cash so I payed him the amount in cash. I observed later that same amount has been deducted from my Ola money account without any notification. When I raised a complaint they admitted that there has been double payment, but to my surprise they told me that they can't refund in this case. I usually don't use app cabs but in this case I feel like being robbed.
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HI i also faced similar situation, did they refund the money?
Happened to me too yesterday. They even refused to talk to driver to re-imburse the money. Ola is a bunch of cheaters, such apathy for customers .

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