[Resolved]  Ola Money — Ola money postpaid fraud

CRN [protected] Dt 29 Dec 2021
I paid full amount to driver as he told me it was showing cash option in his app. Now OLA money is showing outstanding amount against me.

I came to known about this on 11 Jan 2022; when I received bill from OLA

I spoke to driver (Mobile no [protected]) on 11 Jan 22 and agreed that he has collected cash from me.

I raised complaint to OLA. They just closed the request stating it is logged beyond time frame.
Its seems there is fault ti OLA system and they are charging it to customer.

Please cancel the outstanding amount aginst me.

Thanks,
Santosh Pati;l
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Feb 27, 2022
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Jan 16, 2022
Updated by Jitupatil
No action from OLA so far. But they are sending remainder mails for the payment without fail.
Verified Support
Jan 25, 2022
Ola Money Customer Care's response
Hi Santosh, we apologize for the inconvenience caused, we request you to visit https://help.olacabs.com/support to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
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