Ola Money — ola threatening about ola postpaid amount due , when there is no ride taken using ola postpaid money

Address:Bangalore, Karnataka, 560037

Ola is repeatedly calling my wife and threatening about legal action, as they think there are some postpaid ola money(Rs 3000) due on her account. I got hold of one of the OLa representative([protected]), who called her today, on asking about details he send a SMS with a link, and he asked me to log in using the same mobile number, and I would be able to see the details. When I logged in using the link I see no postpaid amount due, instead I see a prepaid ola balance of Rs 999. When I called back the representative again, and asked for the details on why he thinks that Rs 3000 is due from my side, he mentioned the details page is not working. To my knowledge, there is no postpaid money due from our side. And if you think there is any due provide me the complete details in couple of days, before calling me for taking legal action. Any further call, I will be forced to take legal action against Ola.

Ola Money phone number : [protected]
My Mobile number : [protected]

Thanks
Mithun Chtterjee
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One of your authorized person had come and taken photo of/verified original documents. But the KYC status is not showing completed. It is more than 2 months since the process is completed. The person was somebody from "max" - I am not aware of the full name of the company

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