[Resolved]  Olx India — Fraud seller in bangalore

Address:Bangalore, Karnataka, 560092
Website:Olx

Https://www.olx.in/item/whirlpool-6th-sense-top-load-7-kg-ID15PO0H.html#df9c2c1485;promoted

The link mentioned is the seller I bought the washing machine from. It was not functional. The seller then sent a completely worn out and old part and tried to fix the washing machine. The amount of money i paid for the washing machine is not worth the product i have received.

Why are such frauds being entertained by OLX?? I want my money returned and the product taken back. I am also going to register a complaint with cybercrime for this. The address on the bill is a fake address. The seller did not answer the calls when called about the return.

The first 4 photos are the images shared by seller, saying this is the product I will receive. The next 2 photos are the actual product.
+6 photos
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Jul 30, 2016
Complaint marked as Resolved 
Verified Support
Jun 29, 2016
OLX India Customer Care's response
Dear Sir, Thank you very much for sharing the information with me and we apologize for the inconvenience. As per the details shared, we have blocked this user from our site and also made sure that there are no future postings from there end. Please be assured we take this matter seriously and will ensure that we keep a close watch on this. OLX does not participate or interfere in negotiations during transactions. However, I assure you that out top priority is to maintain safe and secure OLX community. Once again, I would like to thank you for bringing this issue to our attention. If you have any other concerns, do write to us at [protected]@olx.in.
Complaint comments 

Comments

An email has been sent to Cybercrime as well
Hello Sir,

This email is to bring to your notice the fraud activities conducted online by Unique Electronics aka Unique Enterprises. I have shared the links of the products listed by the Fraudulent party below. I have also attached the copy of the bill where incorrect address is mentioned.

https://www.olx.in/item/whirlpool-6th-sense-360-top-load-free-home-delivery-ID16iRBX.html

http://bangalore.quikr.com/LG-double-door-refrigerator-W0QQAdIdZ[protected]

They on Friday 24th July 2016 delivered a Samsung Washing Machine which was faulty. They promised to send a technician and the technician visited on Saturday who took a part of the Washing machine and never returned. We have been trying to contact the seller ever since and they are not answering the phone.

My husband went to the address provided on the bill and that site has been closed since 2 years as per the neighboring shops. We also spoke to a service provider who works with the sellers who has admitted to selling faulty products.

The name of the seller is Syed Salman, Salman Syed, Saqlain etc. The following is the contact numbers:

Syed Salman [protected],
Salman [protected]
Ankit Agarwal [protected]. This person also owns a website called Pregrab.com.
Two of my email id s have been banned and I do not know why . What is the method to unban my account. It is difficult to create new email ids when I want to deal with OLX. Absurd !!!
OLX India Customer Care's response, Jul 4, 2016
Verified Support
Dear OLX user,

We encourage you to write to us at support@olx.in regarding the specific details of your concern so that we can start resolving it immediately.

If you are unable to write to us, you can contact our Toll-free number at 1800-103-3333 (10:00 am to 07:00 pm) available seven days a week.

Regards
OLX India
Very worst
Dear Prakash,

We are sorry about the bad experience that you might have gone through. However, we would like to know from you as to what exactly went wrong so that we can rectify the issue.

Please share your concern with us in detail at [protected]@olx.in, so that we can assist you in the best possible way.

We will be waiting for your revert.

Regards
OLX India
The dealer is not blocked and is till functional with same contact person names. Along with it there is another named Professional Enterprises from Frazer town Bangalore, practicing same practices. Please block both of them... and this time... for REAL!!

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