[Resolved]  Om Courier Via On Dot Couriers & Cargo Ltd. — 50 kgs of package sent on Dec 30th, not yet delivered

Address:Mumbai City, Maharashtra

I live in the United States, and had gone to India for my daughter's wedding shopping. Due to weight restrictions on the Airline, I decided to courier the stuff. Someone told me about On Dot Couriers, and that they come home and take delivery. Since I was about to leave for the airport, this seemed to be a good idea, so I called Imran. He promptly took my call and came home to take the delivery and the money. He also said that if after I reach the airport, the stuff was over weight, I could call him even at that time, and he would come to the airport to pick up the stuff. I was impressed with his service. One full month, I had spent in India, shopping in Delhi, Bangalore, Mumbai, in small streets of Lajpatnagar in Delhi, Chikpet in Bangalore and Bhuleshwar in Mumbai. I have very limited resources, and had to shop around to get reasonably priced stuff. Me and my daughter went through a lot of trouble traveling in buses and trains and carrying heavy bags while doing shopping. And we handed 50 kgs from there, which included brand new sarees, purses, kurtis, wedding cards, brass plates, wedding and puja items, gifts, clothes, etc, etc. The stuff would be worth well over 2 lakhs Indian Rupees. At first I had given him about 48 kgs, and paid Rs. 16800 for the courier charges. But after that I was still overweight in my baggage and left about 4 kgs with my friend and paid 1400 for the same. He had said I would get delivery within a few days at my door step. He also said that as soon as I received the package, I would receive tracking.
On 2nd January, he gave us an AWB #, and when I track that number, it has shown the same status since Jan 2nd. The status has not changed at all. If we call 100 times, he might take one call. I have given his phone number to all my friends and relatives, since from the US, I have a very small time window to call, due to the time difference. Once he recognizes the number, he stops taking those calls.
I gave the courier to Imran. He gave me a card from On Dot Couriers, whose address is in Vile Parle East, Adarsh Bldg, Nehru Road, Opp. Shabri Hotel, Vile Parle East, Mumbai 400 057. Imran's phone number is[protected], and his partner Irfan, his phone number is[protected].
Now when they shipped, they gave me an Air Way Bill number[protected] of Omcourierservices.com. When you try to track it, all it says is booked on 2nd Jan. It has been that way since January 2nd. That is the status. The status has not changed. The address to Omcouriers is

Shahaji Raje Marg,
Koldongri, Near Fish Market,
Vile Parle - East,
Mumbai - 400 069.

Telephone +[protected]
+[protected]
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Aug 14, 2020
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