On-Dot Couriers & Cargo — Courier Not Delivered

Address:

603204

A courier is booked on my name from Ambala to Chennai on 27 Aug, 2016 and it reached Chennai office on 30 Aug, 2016. But till now it is not ben delivered to my address. When I called in Chennai Office after 4 Days they said it will not be delivered since we don't provide services in your area. They told me to collect it myself.

Firstly If you don't deliver on my pincode then at a very first the Ambala On dot must refuse to take the booking but they didn't do that and took the booking.

Secondly after reaching the Chennai office if they don't provide delivery in my area they should have send it through their partner courier on my address. but after 4 days when I called then they are updating me that they will not deliver and I have to colect it myself.
What kind of service is this? I want my courier to be delivered on my address today as it is having some urgent things that I need.

I booked thorugh because speed take some tme and courier person told it will be delivered day after tomorrow.

Pathetic Service from on Dot!! Never ever opt for this courier company.

Even in Delhi office no one respond to the calls they just simply pick the receiver and disconnect the call.