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Today 30/08/2014 I have spoken with their customer care head Mr. Ankit at their Delhi office, and shared my experience he has told me to wait till Monday 01/09/2014. In between I have contacted with Mr. Anil at regional office kolkata but he can't assure me to get the parcel delivered.
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+91 11 4987 8888 [Delhi Customer Care]
+91 75 0690 8093 [Mumbai Customer Care]
+91 83 7700 5342 [Delhi Customer Care]
8/42, Kirti Nagar Industrial Area, New Delhi, Delhi, India - 110015