On Dot Couriers — Non receipt of parcel

Address:	Mumbai City, Maharashtra, 400706
Website:	Ondot.co

I had sent a courier to Kochin through On Dot Couriers on 7th Nov, 15. The docket no. is[protected]. The parcel contained medicines for my mother, I had shown it to the clerk before consealing it and I was assured that it would take two days to reach them. The courier has not reached the destination yet. We tried to reach the office in Kochin through the contact nos available online, but none of the nos were available. I contacted the Navi Mumbai office from where I had sent the parcel. They are't aware of the status and they have said that it would another two days. It has been almost a week since the parcel has been sent. A courier service is used so that the parcel reaches the location quickly since it would be urgent, but On Dot Couriers have provided a pathetic service.