On Dot Couriers — Not delivering the parcel

Address:Mumbai City, Maharashtra

My sister did the courier with this company frm Delhi and it reached Mumbai on 23 Aug. But they are not delivering. Every time i call them they say there is no delivery van so you pick yourself from Andheri office. They even abused me also. And still saying dat they dont know when they will deliver my parcel. I stay in Nehru Nagar kurla east
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    On-Dot Couriers & Cargo Phone
    +91 11 4987 8888 [Delhi Customer Care]
    +91 75 0690 8093 [Mumbai Customer Care]
    +91 83 7700 5342 [Delhi Customer Care]
    On-Dot Couriers & Cargo Address
    8/42, Kirti Nagar Industrial Area, New Delhi, Delhi, India - 110015
    View all On-Dot Couriers & Cargo contact information