OnDot Courier — courier failure

Address: Panchkula, Haryana

i have couriered one very important document via on dot courier vide docket no[protected], on 28/12/13.till now that document has not received there and i am continuously mailing the concerned e-mail ID but they are not giving any response .this is very harassing moment for me as that document is very important for me but today we are standing in 4/1/14 .please do the need full.
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    On-Dot Couriers & Cargo Phone
    +91 11 4987 8888 [Delhi Customer Care]
    +91 75 0690 8093 [Mumbai Customer Care]
    +91 83 7700 5342 [Delhi Customer Care]
    On-Dot Couriers & Cargo Address
    8/42, Kirti Nagar Industrial Area, New Delhi, Delhi, India - 110015
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