[Resolved]  One Assist — one assist membership for debit and credit card protection

Address:Mumbai City, Maharashtra, 400 058
Website:www.oneassist.in

Few years ago one hdfc customer service executive advised me for one assist membership to protect my debit and credit cards. Since then the membership fees are being auto debited from my credit card.
This one assist membership is no longer required by me.
I talked to the customer care (Both one assist and hdfc credit card division) for deactivation and cancellation of the membership. But they were reluctant to cancel my membership.
I request you to do the needful for deactivation and cancellation of one assist membership at the earliest.

[ one assist relationship number : 196948
Name :- binoy krishna modak
Plan: power individual
Valid up to : 20/04/2018]
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Apr 22, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Binoy,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2979371.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brij

Team OneAssist.
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