OneAssist Consumer Solutions — customer care no ### ## | |||||
Dear sir/madam, I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on 03 november 2018. I never excepted this from hdfc bank. First of all i was forced for this subscription on personal loan, now this is again another pain top of it. Kindly cancel this plan and request you to refund the amount of rs 1899. Please deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. Kindly, refund my amount or i will make a complaint on this for fraud transaction without customer information. Regards Maruti dhole Was this information helpful? | |||||
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OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 30, 2018 OneAssist Consumer Solutions Customer Care's response Dear Customer, Apologies for the inconvenience caused. Request you to share your membership ID and registered contact number details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we can assist you in your case. Regards, Devendra, OneAssist, Social Media Team. | |||||
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I have already informed you that i am not willing to renew my membership through email on 11.11.2018 but i received a message from hdfc bank today that the renewal amount has been debited on my credit card without my consent. So, i want to refund the debited amount to my credit card immediately. I am not bound to pay the amount.
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