[Resolved]  OneAssist Consumer Solutions — Mobile insurance

Address:	Faridabad, Haryana, 121008
Website:	oneassist.in

They made me fool and charged for charity
I wish to cancel my policy, as I have been cheated by your company
Every time when I called to customer care there was a total disconnected to earlier communication
I bought this policy on 3 rd November by calling on customer care number and so as call was so promising and I feel genuine I bought this policy
At this time people who were talking to me discussed the policy details and
1. did not said that I can not raise a claim in before 15 days
2 did not said that if I cancel the policy I will get 50% reverse amount
I raise a claim on 12 November, no one told me that I am not raise the claim
I uploaded all the document on 13 Nov And called customer care number again no discussion on that I can not raise the claim
15 th Nov I called again and asked for the pick up
Guy said that I will receive a call for pick up
I called again on 17 th for the pick up
Guy said there is pendency in uploaded document I have not uploaded the bill, which could have been communicated to the call on 15th Nov
I uploaded the docs and confirmed the same again
I was told that i will receive a pick up call and no discussion on that i can not raise the claim before 15 days
Yesterday I received the call that claim has been rejected as it was raised before 15 days
Are you guys making fool of mine or you have guys sitting who have no idea wat's going on
Logically today 15 days have passed and lady said yes you can raise the claim again
She asked me to hold the call and said that will be rejected
Please please cancel my policy I don't want to deal with the company who doesn't know what they are doing
If I need to spend on my phone after having a insurance policy I do not want to continue the same
Thank god my phone started working and I don't need any claim
I want my money back full amount