[Resolved]  OneAssist Consumer Solutions — Terms and condition at the time of insured is not in my favour at the time of claim.

Address:Mumbai City, Maharashtra, 400058
Website:www.oneassist.in

I was claim for my Damaged Xiaomi mi note 3 grey 32GB-3GB RAM mobile to "OneAssist Consumer Solutions" . But, According to terms and condition at the time of insured one of the agent denied for terms and conditions, which is the give me temporary handset for 7 days for temporary use. and If, They do not give me Temporary handset and Infact, agent denied to give in written by Authorised Signatory to return my damaged mobile in given days. and Now, atlast I am asking to Refund my amount atleast but one of their agent denied for refund my amount .He Said that after Pickup positioning of mobile, OneAssist Consumer Solutions can't refund amount for insurance.
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Jun 23, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 12, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mansoor,

Greetings from OneAssist...!

We are unable to trace your details. Request you to kindly revert us with your registered mobile number or OneAssist membership id, for us to assist you better.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Sagar

(Team OneAssist)
Complaint comments 

Comments

Dear Team
i have apply a credit card from HDFC bank by Internet banking
that i have not Any Sign Debit Voucher or not register any Debit Instration
plz let me know how your Company Debit my Card an amount of 1299rs??

Jatinder Singh
[protected]

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