[Resolved]  OneAssist Consumer Solutions — unauthorised deduction of one assist mfee

I am robert lenkhokam haokip and a holder of hdfc bank credit card. Through my credit card an amount of rs 1899/- got debited on 3/5/2020 for one assist mfee from my account. I was so shocked since i never knew that i had availed the membership of this one assist service. This is fraud case & the amount debited must be returned to my account immediately. Otherwise i will be compelled to sue the agency to the legal authority concern.
Waiting for your immediate action.
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Aug 13, 2021
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
May 13, 2020
Updated by Robert Haokip
My One Assist membership must be deactivated/cancelled and the amount of Rs 1899/- debited as One Assist MFee must be credited back to my account. Immediate solution is waiting.
Mob. [protected]
Verified Support
May 13, 2020
OneAssist Consumer Solutions Customer Care's response
Dear Robert, We never want our customers to feel this way. We regret the inconvenience caused. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
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