[Resolved] OneAssist Consumer Solutions — Unnecessary deduction | |||||
I received sms from hdfc bank that rs-1299/- deducted from my credit card on 02/06/2017 to one assist plan. Without my permission.. I called the assist customer care on 02/06/2017 and inform about i will not continue any plan by one assist. So please deactivate one assist plan and refund my amount as soon as possible. Date of incident : 2 june 2017 Contact# [protected] Was this information helpful? | |||||
Jul 6, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 05, 2017 OneAssist Consumer Solutions Customer Care's response Dear Udit, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No. 2048737. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepika Team OneAssist | |||||
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