[Resolved]  OneAssist — Renew the membership without my consent on 5/11/2016

Address:	144502
Website:	www.oneassist.in

My oneassist membership number is 611367
HDFC bank attached me with the oneassist security service in the last year because an amount of Rs.4000 was deducted from my credit card without my information. When I called HDFC bank customer care they said that it was deducted from fraud website and i have to take membership of oneassist service atleast for one year and your amount will return. I accepted the security service that time and they deduct Rs.1799 from my account for one year. But that time they told that it was not auto renewable service and they will call me before renew the service for next year.
After one year they start sending me mails, “your service will renew after 10 days, 5 days, 1 days etc.” and i was replying them at ([protected]@mail.oneassist.in) that i don’t want to renew it. Also i called the customer number and madam said that you will get a call soon but nobody called me and on 5/11/2016 they deduct Rs.1799 from my credit card. After that i called again and they said that amount has been debited now. The solution is that you have to carry this service for next year and again they said that you will get a call and then you can cancel your service. What the hell they are doing and why should i pay for HDFC bank. It’s not my responsibility to secure the fraud payment from credit card. The bank should be responsible for that. Now HDFC bank is not helping to cancel this service.