Onida — Demand of visiting charges – to attend the same complaint.
R
Ramachandra Pai
from Mangalore, Karnataka
Address:
Udupi, Karnataka
Air conditioner installed 3 years back suddenly started leaking water inside the bed room. AC mechanic from Udupi, Royal Electronics (supposed to be authorized) visited charged Rs 450 one time, Rs. 200/- another time and made another two visits for the same complaint. Today it is 5th time over last 2 months and each visit will take 5-6 calls and will take a week to attend. All visits are for the same complaint – Water leaking inside bedroom. The technician just meddles with drain pipe fittings, inserts rods, wires and screw driver and says it is fine now and leaves the place without even waiting for the results of his meddling. Hence it is now 5th time he is visiting and today the technician says there are visiting charges.
Was this information helpful?
No (0)
Yes (0)
customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment