Onida — Lak of technical diagnosis in service technicians.

Address:

500096

I am the umpteenth customer of ONIDA who purchased a LED 32 DHR in METRO HYDERABAD. I think it is an old damaged stock it look good out side but inside got some problem. in 8 september 2013 i bought that tv since the second week the picture is not coming I registered complaint on 21-9-13 and complaint no is [protected], next complaint dated 28-9-13 complaint no [protected], next complaint dated 6-3-14 comp no [protected], next complaint dated 15-3-14 comp no [protected] next complaint dated 21-3-14 comp no [protected] next complaint dated 28-3-14 comp no [protected], , every time the service guy comes and open tv he romoves some pins and cleaned and does some refixing . it works for some days and now two years later in November 2015, the screen faded to black. The sound still works and the images can be seen on the screen with the "flashlight" test. Spoke to LG customer service which is a joke!!! Guy could barely speak English!!! ONIDA KNOWS THIS IS A DEFECT in their product and STILL I have no picture!!! replace. How do we find a lawyer who will represent a class action suit all these consumers who have wasted their money on a defective ONIDA product?