Onida — Led issue

Address:

Pune, Maharashtra

Have major complaint of your service, I Purchased Onida LED in Feb 2015 Model No Onida LED LEO 32 HRZ Serial No is LEO32HRZ 14H, there are several issues please find below I have Raised complaint for Demo in Feb 2015, 1st Issue, 2nd issue My Led started some Remote Issue from June 2015 and again I raised complaint in June 2015 complaint no 465 ( still not resolved ), Your Person Visited after two days ( Mr Kakade ) and I checked and said Main Board is faulty need to replaced we said ok and he requested to wait for three days, Three days gone I called to him and asked for status he said still part not received at my end there is some transport issue, again requested for wait for three days .After one Week he came with the part and checked and told us that the wrong part received, again we waited for one Week ; I have asked for Company Persons Contact No and he gave me his service Centers Owner’s No ( Mr Rahul Deshmukh most useless person and Mr Rameshwar from your Company ), third time again Mr Kakade Checked and told me the problem in remote and censers then I spoke with Rahul Deshmukh and he said me to send photo on remote he will provide very next day as he visiting to Godown then he started ignoring my Calls and till date he not answer my calls, IN next visit Mr Kakade again come with Main Board only and not bring the remote or any additional part, also not checked with other remote . then I have contacted to Mr Rameshwar for resolve the issue, and I found that my Complaint No 465 which is till date not resolved your company closed as resolved, Mr Rameshwar assured me to replace the LED in one Weeks time ( I met on 5th Aug 2015 ) and provided all details he require, but still no action from your company