| Address: | 1854,prem niwas,civil lines,jagadhri,yamuna nagar,haryana 135003 |
OD[protected]
Order ID:
OD[protected]
I have purchased onida 8kg semi automatic washing machine from flipkart seller omnitech retail the moment i recieved a product and started using it the product worked fine for the half an hour and than suddenly started making extreme abnormal sounds while using washer only i made a complaint and called flipkart executive told them about the incident and next moment i saw my washer has stopped workimg it was making noise like machines do while pulsator rotation but it was not workimg only sound coming i called up again and told them that machine stopped working in just one hour of delivery please give me a resolution.they have arranged tech visit for me the guy came in evening same day and than washer started working again.he told me sir if problem still persists please make a video and send me the moment he left my house just after 10 mins the problem occurs again but washer was working so i called him and told him that please come again the problem happened he told me please call our owner i called him he denied me that we dont have any tie up with flipkart we cant do anything .i called flipkart again they told me that update is not yet mentioned by technician i told them that visit already done why not updated yet they told me wait 24 hours. Its 72 hours now i called them again they arranged tech visit but again same thing happened tech came and told me please call me if problem occurs call me im in ur area only .i called him told him pls come washer stopped again and making noise too.he told me ok m coming i called him for atleast 10-15 times he said m coming to u but he didnt came and at last started cutting my call and told me call to owner i called him he again said we dnt have any tie up we cant do anything i said just update incident he said we dont have any system for doing so we just close the call. I said this is not a way to treat customers he said we cant do. I called flipkart 100 times they say tech have nt updated the case yet. Nobody is helpimg me out i dont wana keep this product with me i want my refund please help me. I urge to everyone boycott flipkart dont waste ur hard earned money on frauds like flipkart and seller like omnitech retail alsp know as consulting rooms pvt ltd. My order id OD[protected]
Return id[protected]
My registered name vinay chisti ordered item on[protected] delivered on 20-08-22 im attaching videos and invoice too. Please help me out with my refund they all are making traps to fool and loot customers now if im calling onida they are saying sorry sir we cant do anything if i call flipkart they say that technicians will update the incident and technicians says we dont have any tie up with flipkart we can only serve for onida so nobody is taking responsibility they are just passing on each other.
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