Onida / Mirc Electronics — Led tv not repaired since sept.2015.

Address:

Pune, Maharashtra

i Amresh Koli, bought LED 24" TV in Aug.2011. The TV stopped working on 13th of Sept. 2015. since then i have been complaining to onida customer care, but in vain. Customer care registered my Complaint and sent technician named Mr. Ravi to my home on 19th sept. 2015. He told us that drive board of the tv is not functioning so it has to be replaced and he asked for his fees of Rs. 650 to be paid now and the price of drive board to be paid after it is fitted. we agreed to him and paid rs.650 and he gave receipt of the same. After 1 month he visited with new drive board but the drive board couldn't .So he told us that he would come next day to repair the TV. But he turned after one month ( Nov.2015) only to tell us that the drive board is not available in the market so we opt for pvt. technician. We refused to him and call customer care centre for complaining about this. But customer care too gave us negative reply saying they cant do anything in this matter. I told them to transfer my call to their seniors but they said seniors are not available. Every time i called customer care i experienced that they are not interested in hearing customer complaint which is their basic duty instead they only say we have registered ur complaint and the technician will attend u soon. but they are not interested in a customer who have been complaining since 04 months. serioudsly i have been without Tv and paying cable charges for the same period without watching. Technician is not ready to pick my call and dodges me evrey time i call him. No body is ready to repair my tv so i request you to kindly arrange to get my tv repaired at the earliest as 04 months without tv in this age is a matter of wonder. My Mobile No. is[protected]