[Resolved]  Onida / Mirc Electronics — Mobile phone Mic not working properly

Address:560054
Website:NA

I placed an order for Onida G18A with Order ID: [protected] from Snapdeal on 31/7/2016 and received the same on 8/8/2016. It was working fine for a few days but post the return period the mic was not working properly so when I speak to someone they were unable to here me. Hence I spoke to Snapdeal and they denied return as it was out of return period so they gave some information about the service centers in Bangalore but they were unreachable. Hence I did some research online and contacted Onida customer care and found there are 2 service centers in Bangalore. I first tried calling the office in Vijaynagar and they clearly said they only service TVs. Hence I called the Basavanagudi office but the phone didnt go through. So here I am stucck with a half broken phone. Please check and get this fixed as the phone is still in manufacturer warranty and no damages found on it. However, if no actions are taken then I will ensure that this is all over the Social Media.

Email: [protected]@yahoo.co.in
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Onida / MIRC Electronics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Bangalore King,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Hi Team,

I am waiting and hoping for a positive response from your end.
Dear Bangalore King,

We understand the plight. We will get the issue checked and update you at the earliest.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Onida / MIRC Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    1704
    Pending
    0
    Resolved
    675
    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    Onida / MIRC Electronics Address
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all Onida / MIRC Electronics contact information