Address: | Hisar, Haryana, 125001 | Website: | Onida |
Dear sir/mam
I purchased an onida ac unit 5 years ago and since then every season i face some problems in it.
Last year i got its compressor changed as it was not functioning properly and i got assurance that i will get 3 year extended warranty as the compressor is getting replaced and i has guarentee of 3 years.
In return i had to pay 3000 rs as installation n gas charges.
But in this season, just after operation of 3-4 months it got unoperational. I contacted
Customer service support tens of times and my mother personally visited local care as i work somewhere else, but still it has been a week and i am not getting any assistance from anywhere.
I am pretty sure the compressor replaced last year was an old unit which got issues in this small period.
Certainly it is a matter of high condemnation and i am highly dissapointed by this unit and services by onida.
I want this issue to be resolved as soon as possible as i am really dissapointed from the way the issue is being treated.
Hoping for an early action
Rahul goswami Was this information helpful? |