Onida / Mirc Electronics — Onida service and technician service are bad

Address:

Thane, Maharashtra, 421202

Last month i had call Onida customer care to tell about TV not working. To which they didn't gave proper response n follow up..after doing complaint on this site, technician visited n checked TV and suggested that some part of TV is not functioning and need to replace.. Till now I didn't got any call from technician about the same. I tried calling but most of the time phone is switched off or person not available and some time says part is not available...
I want to know if Onida don't have part of led TV then why Onida make such products.. Hardly 3 yrs had completed for my TV..


I want the my TV to get repair at earliest or else replace the product.
Its really very sad that Onida is not up to the expectations.. We are very old Customer using Onida product from almost 20 yrs..

Now I feel I should stop using Onida product..

If you really care about customer then repair my TV at earliest or replace the product.

Hope u will take it seriously.