Onida / Mirc Electronics — onida split airconditioner

Address:

Mumbai 400093

The ac was bought from flipkart on 9th march 2020. With one year warranty.
Model no : ir123rho.
The service centre guy came for installation and asked a total amount of 3600/- for installation. On asking him the details of 3600/- for installation. He said 1500/- as installation charges and 2100/- for the stand of the outdoor unit which needs to be bought seperately. On asking him that will it be an onida branded stand? He said no. My brother has an ac spare parts shop so i got the same stand for just 400/- (Same brand, same box, same quality which the service centre guy was giving me for 2100/-.) he got irritated and threatened me that you have to buy from us or i will mention that the warranty in void in service records. Now after around 5 months my ac has a problem and onida customer care refuses to accept the warranty and provide services. This is ridiculous, after buying from mirc electronics/ flipkart/onida we consumers have to do whatever they want. They can sell a rs 400/- stand for 2100/- and we are forced to buy that from them or they refuse to give warranty. The stand which the service centre guy had was not of onida company or neither provided exclusively for onida ac. He himself bought it from a local shop and charged a hefty amount for himself. Please register a consumer complaint regarding th above matter and stop consumer exploitation.