Onida / Mirc Electronics — pathetic attitude from ac servicing team

Address:	605004
Website:	www.onida.com/air-conditioners

Hi,

I am from pondicherry i bought two 1.5 ton onida trd model ac, they told during purchase from gas to everything will be covered in warranty, but within 6 month o[censored]sage the gas got leaked, and when i filed complaint they are not attending the service (Indeed they told that first three services are free), the reason is the dont have stock. How can is it possible to say they dont have stock for gas. It is very pathetic service from their side. Only when buying they are providing false promises. They convinced me to put additional one year asset protection which cost me additional 3600 rupees for two ac, but the reality is even after three weeks they didnt attended the service. Very careless attitude.