Onida / Mirc Electronics — Re: non-fullfilment of warranty and no post sale service

Address:

Dehradun, Uttarakhand, 248001

I request help with an onida split a. C which i bought on[protected] for rs. 29, 000 from a registered vendor called "sheetal refrigeration" tin no.- [protected] after having made payment in full.
Just in a month it's motor stopped functioning. After informing the vendor, he sent a technician to look and assured resolution within 10days by replacing the faulty motor. But after repeated calls, the vendor was not able to resolve the matter. So we directly called onida customer complaint, where ondia informed us to our suprise that we won't be getting the warranty because this is not a registered dealer.
After getting info of our having reported the matter to onida complaint centre, neither the vendor has responded neither onida is ready to take the responsibility - although onida being the ultimate beneficiary.
Request your kind assistance with the matter.

Regards - kartikey khattri
Contact - ±91-[protected]
E-mail - mickey. [protected]@gmail.com