Onida / Mirc Electronics — Service center negligence

Address:560017
Website:www.onida.com

I had raised a complaint regarding water leakage from onida washing machine in june. No technician visited the house but they closed the complaint internally and didn't bother to get feed back from me. I again raised one more complaint in september regarding the same issue, but this time a technician visited and concluded that a pipe is damaged and needs replacement. He told he would order the part and install in a week. He never showed up and to my surprise they closed the complaint again with out contacting me. The washing machine is in warranty period. This is frustrating from my end. The problem has been there for almost a year.
Complaint number #1 - 1606b[protected]
Complaint number #2 - 1609b[protected]
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Onida / MIRC Electronics customer support has been notified about the posted complaint.
Oct 27, 2016
Katha Balaji's response
onida air conditioner bad services engineer also teling me you have do any thing doyou
Oct 27, 2016
Katha Balaji's response
thisis my complaint
Nov 03, 2016
thayumanavan j's response
This id is not working please action the issue

For Mail Address
Inquiry : [protected]@onida.com
Institutional Sales : corporate.[protected]@onida.com
Service : [protected]@onida.com
Complaint comments 

Comments

I have registered a service request for microwave repair to ggn India service center but they every time an schedule service but nobody comes
Respected sir,
Iam giving online complaint in 2 times not responding Iam also calling more times massage also coming to your problem solved wat sir wat is your company problem your company provide to bad service ihave not purchase another onida product ihave next year another AC iam provide to another company
I bought AC1.5 ton s183smh-w 007187/004570 1year back from sathya agen... 16th month the ac is repair the service techn came saw that problem... just wire problem after correct it...2 days after same problem again i compliant now they told board problem... this one is very bad ... i think the technician 1ly wrong my compliant num : 1610D[protected]

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    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    Onida / MIRC Electronics Address
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
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