Onida / Mirc Electronics — Tv repair issue

Address:

No.B130, Anuvijay Township, Radhapuram taluk

I am writing to you to raise an issue about: Computers & Consumer Electronics

The issue that I have experienced was: I am writing this complaint with full of disappointment with the service and quality of the product. I thought I have chosen the right TV and right product. But the fact is it is not so.
I bought onida 108cm (43 inch-FIF1 Black 2020 Model) fire edition during the month of January 2021 and for installation itself it took nearly two weeks. Further I have raised a complaint for delay in installation then the problem has cleared. Now TV got repaired on[protected] and not near 6 month passed. Display seems with blurred colors and also Nothing is working. I raised a complaint in the same day itself. With many follow up I got call from technical person but they said the problem will be sought out after lockdown over. I also concern with the current pandemic situation and insist them to check my complaint once the lock down get clear. After few days later I received a call from customer care to close my complaint and direct me to raise fresh complaint once again. After the lockdown I raised a complaint once again on[protected] and they took nearly a week to see what the exact problem in it. On[protected] two technician came to check the problem and they said that there is a panel problem in the TV and it take more than 10 days to get the replacement spare for it. Till now there is no update and response from ondia. Nearly past three month tv was hanging in the wall like a showcase. I am struggling to get it repair from 19.5.21 to till date.