Onida / Mirc Electronics — Washing machine

Address:600059

I bought an o ida washing machine as strongly marketed by the sales rep in a leading retail shop, on 2014. Also was happy that this brand hd 2 years warranty compared to any other brand.
But after buying, i soon realised, i made a terrible choice. So far, i experienced atleast 6 repairs and almost replaced all parts by the service personal. Parts also include mother board (Twice), motor.
Now that the warranty is getting over, the least is could do is spread this msg to my fellow customers to make a wise choice.

Planning to also initiate a legal action.

-5 star rating is what i wish to give.

Regards,
A frustrated dejected customer
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Poor service pathetic customer service, and now I see why other international brands thrive well. Atleast, the customer service is great.

Still none bothers to reply or post a comment. Keep DOWN your excellent service team.
Hi Sir / Madam,

I had bought an ONIDA SPLENDOR WASHING MACHINE in JUNE 2014 (from Tambaram, Chennai). From then on, I am experiencing problems with this product. With ample brands & choices available, I bought an Indian product for the first time, and now have burnt my fingers. Please find below, the list of complains so far with this product, and I seriously doubt if this product had passed a genuine quality testing.

With my warranty ending this June 2016, I would seriously warrant a replacement for this product ASAP. Amidst my busy schedule, I am spending huge time & effort for such NVAs like follow-ups. The last complaint was made on 01-Apr and it is more than a month and the complain is STILL OPEN AND NOT RESOLVED.

I WOULD REQUEST FOR AN IMMEIDATE REPLACEMENT OF THIS WORST PRODUCT AS I AM REALLY FRUSTRATED TO THE CORE.

List of complaints and the dates below -

[protected] - 15-June-2014
[protected] - 13-Mar-2015
[protected] - 05-May-2015
[protected] - 04-Nov-2015
[protected] - 01-Apr-2016

Regards,
Harinath Purushothaman

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    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    Onida / MIRC Electronics Address
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
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