| Address: | Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai Suburban - 400 093 |
I had bought a ONIDA washing machine on 29 Sep 2022. After few days it stopped working. Then after i had raised a complaint request on the 17th Nov 2022 with request/complaint id 2211T[protected]. Their technician came to inspect the washing machine and after inspecting the machine he told me that one part need to be replaced. Which will be replaced with in 4-5 days. Now its been around to 15 days but my issue yet not resolved. I chased to customer care several times on mail. Every time i get response " Sorry to inconvenience caused to you, we are working on it" from them.
This is absolutely pathetic and ridiculous. Now i am totally frustrated why i bought this company's product. Im compelled to say, Onida products should not be bought by others. When I called to the technician to know the matter, then i got to know, this is not only one incident actually the response from the company is extremely poor. Many of customers have pending theirs issue with more than 1 month of period. Was this information helpful? | 
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