Onida — No service even after three days ONIDa service guys got paid for the same

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi Customer Care, I requested for my ONIDA AC service (# 1506C[protected] by calling the CC number on 6th or 7th June 2015. The service guy Mr. Mohit (Mo: [protected]) assigned for the same contacted me on 9th June 2015 and sent a technician on 10th June. The technician, not sure what he checked but charged me 400 rupees as the service charge and promised to send someone on 11th June to service my AC and gas refilling. Unfortunately nobody came after that. I tried calling Mr Mohit (ADONIS electronics pvt. ltd. Rajnagar Ghaziabad, U.P.) many times but did not answer any of my calls. Today is the third day after they got paid and havenot showed up for service. I am very much frustrated with the service and hereby request you to kindly speed up the service process else return my money. Hope to hear from you soon. Thanks Praveen Saugat [protected]