Onida — Onida ac service

Address:Chennai, Tamil Nadu, 600091
Website:Onida.com

Experiencing the worst customer service for onida ac. It has been 2 weeks since my ac got repaired in madipakkam chennai. They are still unable to get the spare parts replacement for it. Called their customer care and they direct to local tambaram service center. Those service center say it will be resolved in another two days. But it has 2 weeks.After 2 weeks even after the service center checked the ac, they say they don't know the proper reason for repair. The entire customer care and service center is irresponsible right from lower level employees to higher management. They literally don't know the meaning of customer service. I want to get these guyz sued in consumer court for the wonderful after sales warranty service they provide. Please suggest and help
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    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    Onida / MIRC Electronics Address
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all Onida / MIRC Electronics contact information