Onida — Onida AC service support not good, they don't reply after complaint

qams

Address:

Chennai, Tamil Nadu

I bought Onida AC in chennai, and installation was initiated by the dealer partnership with Elite Enterprise Authorised Service Center, Madipakkam, Chennai They didn't install properly, they didn't fit to wall properly, Now water is leaking inside, Blower Noise is too much Cacophonic. Software of Indoor Unit also has issue that it is not staying at particular angle, after 10 minutes it is automatically set to highest elevation. Please don't buy any Onida products, there is no support at all

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customer support has been notified about the posted complaint.

May 14, 2015

Updated by qams Going for Legal Action against Eagle Electronics & Elite Enterprise, Madipakkam, if not resolved in two days.

Also Onida Customer Care has no power they are not escalating this much big issue to higer level to Onida, So Onida is also responsible for negligence.
for past 10 days I was calling CC, but they couldn't do anything.
they gave some name & numbers thats all

Sudhakar:[protected]This guy was asking additional fees in warranty, Amazing!!)
Munuswamy: Porur (onida service) [protected] (This person gave name of otherone Suresh then Suresh gave to Elite Enterprise the Main Culprit of all the problem)
Elite Enterprise main head is very arrogant. don't mess with him.

Prabhakaran: Chenni nodal officer: [protected] (Called many times but never picked up the phone and didn't call back)

but useless nobody is interested to solve the issue, they never bothered to call back to provide any info.

Legal Action will be taken for Onida also for not providing proper consumer to Company Loop or Feedback service. They should call and ask whether we are satisfied or not with Service Center Work