| Address: | Kannur, Kerala, 670017 | | Website: | www.onida.com/televisions |
My father-in-law bought an onida 50"led tv (Model leo50frz400) two years ago from nandilath g-mart (Kannur) for a pretty reasonable price. (~ rs 47000).
The tv went bust"immediately" after the warranty period, i. E., it will not even switch on now. We tried contacting onida for advice but they aren't showing any interest in fixing it or offering support. Instead we got a letter from onida trying to justify that it can never be their product's fault.
On checking with a few external tv repair centers we have been advised two things:
1. Firstly, in today's world, onida should be your last choice when it comes to buying tvs. There was a time when they were good but now their tv products are sub-standard
2. Fixing our onida tv will cost quite close to what it would cost to buy a new led tv
I live abroad and have been using an lg (Lcd) tv for 10 years now and it is still working brilliantly well - even with very heavy use.
In this era of consumer power, it is worrying how companies like onida can still take us for a ride. The fact that the product worked for only the duration of the warranty is suspicious.
My father-in-law is retired and invested a good sum from his savings on this product. Now he gets sleepless nights thinking about this.
I expect onida to either fix the tv (With a further warranty) or provide a full refund
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